During the upload process, your file will be validated to ensure the format and contents will result in a viable catalog. If any errors or potential issues are identified, the file will be placed in either the Warned or Failed state. From here, you can view a report of the issues found and decide how to move forward.
Failures
If a file has at least one of the following issues, it will be placed in the Failed state. These issues must be corrected and a new file uploaded in order to proceed.
| Issue | Example Message |
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Missing Category A Product has been mapped to a Category ID that does not exist. |
The product, 11300 - Athletic PPE Facemask, has been mapped to undefined categories. Please proivde a corrected file by either removing the following catagories from the product or adding them to the category definitions. Undefined Categories: 1105, 12006, 13000 |
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Duplicate Product A single Product ID is being utilized for 2 or more products. |
Duplicate Product IDs have been found. Each Product ID must be unique. Please provide a corrected file by removing the duplicates. Duplicate Product IDs: 111455, 122987, 30198 |
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Duplicate Category A single Category ID is being utilized for 2 or more products. |
Duplicate Category IDs have been found. Each Category ID must be unique. Please provide a corrected file by removing the duplicates. Duplicate Category IDs: 2100, 2600, 8100 |
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Unable to Parse The system is not able to process the file. |
The catalog could not be processed. Please review the formatting specification and upload a corrected file. |
Warnings
If a file has at least one of the following issues, it will be placed in the Warned state. These issues should be reviewed as you can either choose to activate the file or delete and upload another.
| Issue | Example Message |
|
Conflicting Categories A product has been mapped to at least one category that is excluded and at least one category that is not excluded.
If you proceed, the product(s) will be excluded from offer progression across all categories. |
ProductID 11223344 has conflicting category exclusions. Non-excluded category IDs: 2000, 2100, 2200 Excluded category IDs: 3000,3100,3200 |
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Empty Catalog The file has no data.
If you proceed, there will be no categories or products in your active catalog. |
Catalog is Empty |